Rules

Internal rules

  • The campsite management, in accordance with internal rules, may remove campers who cause serious damage to the facilities, as well as those who neglect cleanliness or cause disruption or annoyance to other campers. Please respect the internal rules, otherwise you will not be allowed to stay anymore.
  • It is forbidden to make noises (loud music, vehicle engines…). There is quiet time from 24:00 to 8:00.
  • Speed limit for vehicles on the camp site 10 km/h. Entry and exit of vehicles allowed from 8:00 to 24:00. Vehicles that have not had their fees paid cannot enter the camping to load or unload. Forbidden motorized recreational vehicles.
  • Check-out from 8:00 to 12:00. Later than 12:00 a day’s fee will be charged.
  • Accounts must be paid in advance. The amount is not returned, exchangeable services. We cannot accept cheques. All payable items which you didn’t declare when checking in (such as dogs, electricity, etc.) will be charged retrospectively as from the first day of your stay.
  • Visitors must leave an identification document in Reception. If they are staying more than an hour, or using any service of the camping, they will have to pay a day’s fee. From 23:00 no visitors are allowed..
  • The campsite is not resposible for damages caused by the weather or between campers. Parents are responsible for damages caused by their children or visitors.
  • Animals are forbidden, only dogs allowed, keep them on a lead, with all vaccines, insured, under the owner responsibility and declared them to reception.
  • Reserves the right to admit pets in certain accommodations.
  • The installation of fixed elements is prohibited as well as: clousures, pavements, sinks, large appliances, fences, hurdles, etc. Cutting vegetation, pruning trees and sticking sharp objetcs into trees are prohibited.
  • Forbidden to make fires.
  • It is forbidden to use sources of drinkable water to wash clothes, dishes…
  • When billing a bicycle is considered as a motorcycle, a sleeping bag as a tent and a car to sleep as a camping-car.
  • Forbidden to use lamps of more than 60W and electric appliances of more than 300W.
  • In case that the plot and the properties on the same are abandoned or unpaid for more than six months, the Campsite authorize itself to empty the same properties out of the plot, let it to the authorities.
  • Smoking is prohibited in all fixed installations and common areas that indicate so
  • Rules are printed in your bill. Anyone failing to abide by these rules will be asked to leave.

General rules

To reserve a bungalow or apartment:

  • The client can make the reservation online on our website or by phone by calling reception, where they will be asked for the information to send a pre-reservation email.
  • If you make the reservation online, at that same moment the client pays 50% of the total amount of the reservation and will later receive a confirmation email. If you make it with us by phone, in that pre-reservation email you will receive a link to make the payment of 50% of your reservation within 1 hour. If 50% is not received, the reservation will not be effective and will be canceled.
  • In the case of reservations in which the reservation is more than one month in advance, the client may pay that 50% by transfer to confirm their reservation within a period of 1-3 days. If 50% is not received within the indicated period, the reservation will not be effective and will be canceled.
  • The remaining 50% of the reservation will be paid when you check-in at reception. You can pay by card or cash for the remainder of your reservation. The minimum card payment is 15 euros. A deposit of 50 euros is required for short stays and 100 euros for long stays. This deposit will be paid in cash.
  • If the client plans to arrive after the reception closing time, which is at 8:00 p.m. throughout the year, except in July at 9:00 p.m. and August at 10:00 p.m., they will have to communicate this in advance.
  • Check-in time to the accommodation is at 4:00 p.m. and departures no later than 12:00 p.m.
  • Cancellation policy:
    • 90% of the amount sent as an advance if you give 15 days or more notice.
    • 50% of the amount sent as an advance if you give more than 7 days’ notice.
    • 00% of the amount sent as an advance if you give less than 7 days’ notice.
  • The formalization of your reservation presupposes the client’s acceptance of the general reservation rules. As well as those of internal regime that generally regulate stays at the campsite.